Delighting your workers
Healthcare staffing case study
MediHire is a healthcare staffing agency operating in South Africa and the UK. Its team supplies doctors, nurses, and other healthcare professionals into a sector where speed, compliance, and accuracy all matter.
Before Scissors, MediHire was managing candidates, compliance, rosters, communication, payroll preparation, and invoicing through a mix of paper rosters, email threads, Excel spreadsheets, and separate SMS systems.
After moving key staffing workflows into Scissors, MediHire reported a 53% increase in weekly shifts filled, invoicing time reduced to 4 hours, and revenue doubled without additional internal hires.
Reported results
MediHire reported a 53% increase in weekly shifts filled after implementing Scissors.
Invoicing time was reduced to 4 hours after the team moved away from manual weekly processing.
MediHire reported that revenue doubled without adding internal hires.
MediHire continued using Scissors as the brand expanded into the UK, with adjustments for local requirements.
MediHire began in 2003 and has supplied healthcare professionals to hospitals and clinics for many years.
Healthcare staffing is not a simple job-posting workflow. The team needs to know who is available, who is compliant, who is suitable for a particular job, and what rules apply once the work is completed.
For MediHire, that meant managing:
That is a lot for any team to manage across paper, spreadsheets, inboxes, and separate communication tools.
Before Scissors, MediHire's team was working hard inside a process that had outgrown its tools.
Candidate records, rosters, compliance notes, timesheets, and back-office preparation were spread across different places. Administrators spent hours on repetitive manual entry. Consultants had to move quickly, but they did not always have a clear, central view of who was available, compliant, and ready for a particular order.
That created pressure in several places:
The problem was not that the team lacked effort. The workflow had become too heavy for the systems around it.
MediHire needed staffing software that could handle operational complexity without becoming difficult for the team to use.
The team wanted a platform that was straightforward, intuitive, and practical in a multilingual, healthcare staffing environment. They also needed a partner that could help shape the system around the way MediHire actually worked.
Scissors stood out because it gave MediHire:
MediHire had recently rebranded, so a branded app experience helped support the new identity with candidates and clients.
Healthcare staffing needs careful applicant onboarding, compliance checking, and credential visibility before workers can be placed.
MediHire needed a system that could reflect its real workflows, not force every process into a generic recruitment tool.
Different clients, worker levels, times of day, and days of week can all affect pay and billing preparation.
The Scissors team helped with setup, training, deployment support, change management advice, and practical workflow decisions.
MediHire uses Scissors across the operational chain of healthcare staffing, from applicant onboarding through to payroll and accounting handoff.
MediHire uses Scissors to support applicant screening and onboarding so new healthcare workers can move through a clearer process before joining the active worker pool.
The team can manage compliance requirements and worker documentation in one place, making it easier to see what is present, what is missing, and what may need attention before someone is placed.
MediHire creates jobs in Scissors and uses the system to support the scheduling work that helps match healthcare workers with client needs.
Scissors supports MediHire's timesheet workflows so worked time can be captured and reviewed more clearly before it moves into back-office preparation.
MediHire has complicated pay and billing structures. Charge rates can vary by client. Pay rates can vary by nurse level, time of day, and day of week.
Scissors helps apply those rules against timesheet data so MediHire can prepare cleaner payroll-ready and billing-ready information.
Scissors prepares export data that MediHire can upload into its payroll and accounting systems.
This is an export and import workflow. Scissors supports the staffing workflow before payroll and accounting systems do their job.
After implementing Scissors, MediHire reported meaningful improvements across shift filling, back-office efficiency, and growth capacity.
With a more centralised workflow, MediHire's consultants could work with a clearer view of candidates, compliance, availability, jobs, and communication.
The team reported a 53% increase in weekly shifts filled.
Moving away from repetitive manual processing helped MediHire reduce invoicing time to 4 hours.
That matters because every hour saved in back-office preparation gives the team more room to focus on candidates, clients, and service quality.
MediHire reported that revenue doubled without adding internal hires.
That result should not be read as a universal promise. It does show what can become possible when a staffing agency reduces avoidable admin and gives its team clearer operational workflows.
MediHire continued using Scissors as it expanded into the UK, with adjustments for local requirements.
For a healthcare staffing agency, that matters. Growth into a new market brings new compliance, client, worker, and operational considerations. The system needs to adapt with the agency.
Scissors cuts through the drag and monotonies of recruitment to get the real work done: getting staff and clients connected.MediHire's General Manager
MediHire's story is not just about moving from paper to software.
It is about what happens when the core staffing workflow becomes more connected:
Most agencies do not need software because their team is doing something wrong.
They need better systems when the work has outgrown the tools that helped them get started.
Scissors may be worth exploring if your staffing agency is dealing with:
If that sounds familiar, the issue may not be one isolated task. It may be the handoffs between tasks.
That is where Scissors can help.
See what Scissors could do for your agency
The most useful Scissors demo starts with your actual staffing process.
Bring your applicant onboarding steps, compliance requirements, scheduling workflow, timesheet process, pay and bill rules, and export needs. We will walk through where Scissors could make the work clearer.
